I just wanted to remind people of an interesting upcoming event sponsored by NELA. It will be an international videoconference, which you can read about on the NELA blog. I participated in a similar event last year, and it was very interesting to hear different points of view based on the international aspect of the event. I highly recommend it for folks involved in learning technology and the financial services area.
NELA Videoconference Event
Comments from CMASTD/NELA Roadblocks to Learning Technology Seminar
I wanted to take a few minutes to summarize some notes from last weeks CMASTD & NELA Roadblocks to Learning Technology Seminar. You can read the description on the NELA blog.
The seminar started with Mike Brennan from Knowledge Infusion giving the key-note. He spoke of the K-I “Strategy -> Plan -> Action†Methodology using some of his current clients as examples.
One interesting quote he used was from a Towers Perrin study that said
“92% of reasons for failed projects are ‘soft issues’ – organizations, people, and culture.â€
Mike said that delivering value is the universal key factor in driving success. To do this he recommended focusing on:
- Aligning with key organizational initiatives
- Creating “buzz†through internal marketing
- Doing pre-emptive change management by seeding adoption before the launch with key stakeholders or groups
Another key item I wanted to share came during a discussion on ROI and how you can quantify the softer side of internal training initiatives. Mike suggested that a metric he has used successfully is to measure the number of people promoted internally as a measure of training success and succession management effectiveness.
I’ll have some more comments from the panel discussion that I moderated, and I’m working to get Mike’s slides posted on the NELA Blog as well.